Local view for "http://purl.org/linkedpolitics/eu/plenary/2008-05-20-Speech-2-248"
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"en.20080520.23.2-248"2
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"Consumers are at the heart of the common market and should therefore be its main beneficiaries. In my view, though, a balance should be maintained between legislation that strongly protects consumers and the conditions for the functioning of businesses.
Nobody underestimates consumers’ rights to press their claims. I think, though, that we should in particular provide consumers with the opportunity to put their rights into effect rapidly and effectively. In my opinion that extra-judicial means should be especially strongly emphasised when considering consumer complaints. I would like to make the point that, according to data from Business Europe, as many as 90% of disputes relating to consumer rights are settled without recourse to the courts. The cost element of proceeding in this way is also not without significance, as it is very much lower than when courts are involved.
I feel that the amendment voted through in Parliament calling for the creation of a European system of collective redress does not guarantee more effective consumer protection. This matter should be considered by the European Commission, and we should delay taking a decision until such time as the results have been published. It may be that this matter is adequately regulated by the Member States’ legislation. Moreover, I fear that this system creates conditions for actions the real beneficiaries of which will not be consumers, but the world of lawyers who profit from the rise in rates for proceedings conducted."@en1
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