Local view for "http://purl.org/linkedpolitics/eu/plenary/2008-05-19-Speech-1-977"
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"en.20080519.27.1-977"2
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".
I warmly welcome Mr Lehtinen’s report, which puts consumer protection at the heart of efforts to complete the internal market.
The report points out that a high level of protection for all consumers in the European Union can be achieved only through a horizontal approach – in other words with the help of sector-based directives aimed at harmonising national laws – and it also underscores the need to strengthen confidence among those same consumers. That depends particularly on ensuring the safety of all products in circulation and the security of all transactions both in the realm of cross-border trade in services and in electronic commerce.
I am also pleased that the report proposes research into the implementation at European level of rapid and effective means of redress for consumers. The establishment of non-judicial systems of dispute resolution would be one means of meeting expectations in this regard, as would the adaptation of certain forms of redress such as collective action – which already exist in certain Member States – to the Community legal context.
At the same time, I believe it would be useful to explore in greater depth, and in the light of different national experiences, the advantages and the limitations of such arrangements."@en1
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