Local view for "http://purl.org/linkedpolitics/eu/plenary/2008-05-19-Speech-1-975"

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"en.20080519.27.1-975"2
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"I would like to thank the rapporteur, Mr Lehtinen, for the work he has done in compiling this report. One of the most important objectives of the consumer policy strategy proposed by the Commission is to make consumer protection the focus of the EU internal market. I would like to stress that this is the very means by which we will be able to establish the best possible conditions for our consumers, and take an important step closer to attaining the objectives of the European Union. How can we achieve this? Consumers must have access to accurate information on which to base their decisions. An informed consumer is also a more active consumer! An internal market which is working well must provide the EU’s citizens with good options as well as reasonable prices and the opportunity to purchase high-quality goods and services. Another important issue is class actions, which cannot be brought in Estonia, unlike some of the countries which are our neighbours. I do not believe, however, that this has been to the benefit of our consumers. Quite the reverse. It is important to learn from the experiences of others: claims for damages must be related to the actual harm suffered. Similarly it is important for consumers to be able to rely on their rights; they should not have to waive them because they do not have the resources to take the providers of goods or services in other countries to court. Our clear wording protects the consumers’ interests in that regard and I believe that the need for class actions has become a key cross-border issue."@en1

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