Local view for "http://purl.org/linkedpolitics/eu/plenary/2008-05-19-Speech-1-216"
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"en.20080519.27.1-216"2
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"Mr President, globalisation of our market requires strong, clear and easily enforceable consumer rights and I am happy to see the Commission making very successful efforts in this area. In my report last year I pointed out that consumer confidence in e-commerce would be enhanced by sample consumer contracts and by better mechanisms for dealing with complaints, as well as by the European trustmark and the consumer charter. However, I do not think that a European Consumer Ombudsman will help us a great deal. We need instead to increase financial support for the existing consumer organisations and supervisory bodies in the Member States, because they are the bodies that are increasingly identifying the unsafe products from Asia, namely toys, children’s shoes and sports equipment. The citizens expect us to come up with a more successful means of dealing with cross-border complaints, as has already been said here many times. That is further justification for harmonising the rules in the Member States. However, collective redress is problematic; it may be good for the lawyers, but it is often very costly for consumers or providers. I therefore welcome the Commission’s intention to assess the results of the German or British model first and only then to consider the possible way forward, not being pushed into a blind alley by the Socialists. I would like to express my appreciation of the work done by our rapporteur and that of the Commission on the reform of the consumer policy."@en1
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