Local view for "http://purl.org/linkedpolitics/eu/plenary/2008-05-19-Speech-1-209"
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"en.20080519.27.1-209"2
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"It is obvious that consumers who are well-informed about their rights can reach a high level of satisfaction and defend their interests. Nevertheless, besides knowledge, citizens also need an instrument available in order to request compensations when their rights are infringed. For this reason, we believe that group actions are necessary and welcome in a form efficient for the consumer and balanced for the market. Continuing and strengthening the process of the internal market supervision is just as necessary.
We believe the existent opinion barometer is very useful and will support its financing in the budget for 2009 as well, yet requesting more emphasis on recording and comparing the priced of goods and services traded in the 27 Member States. Last but not least, we should not forget that the consumers’ rights should also function in the field of services, including the financial services and the services in the digital environment, where the degree of risk is much higher and it is much more difficult to prove the infringement of rights."@en1
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