Local view for "http://purl.org/linkedpolitics/eu/plenary/2007-09-06-Speech-4-033"
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"en.20070906.2.4-033"2
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"Mr President, the development of an information society is one of the fundamental aims of the European Union. An information society needs to be underpinned by cast-iron permanent rules, however. Confidence is an essential feature of such a society, and confidence must be based on strong foundations.
This is true of all areas of European policy, and is a
of issues relating to consumer rights, their protection and the related matter of security. The outcome of the consultation undertaken on the basis of the questions annexed to the Green Paper confirms this view. The citizens value their security greatly, and support for the greatest possible harmonisation of legislation stems from the desire to ensure security.
The facts quoted in the report give cause for concern. I would remind the House that over 70% of Europeans consider that cross-border transactions are likely to prove more problematic than local purchases. Half of all Europeans are wary of making cross-border purchases. These are everyday facts that may seem trivial from the perspective of large-scale politics. They are, however, of enormous importance to the citizens, in the context of their sense of unity and level of integration.
The next issue is a particularly burning one that cannot, in my view, be left to self-regulation. I refer to the protection of consumers involved in electronic commerce, known as e-commerce. I do of course recall that a Directive on e-commerce was adopted in June 2000, but we should also remember that seven years have passed since then. Please do not misunderstand me, but seven years is an eternity if you consider that the history of this practice only goes back about 15 years. Were we to be asked what has changed during that period we would have to reply ‘everything’. The terrorist attacks of 11 September 2001 forced us to review our ideas on Internet security. The House will recall that advanced techniques were of course employed in the preparation of those attacks.
The views I have just put forward have a very specific bearing on the protection of consumers’ rights. Clear and secure methods of conducting transactions over the Internet are required. We should focus on implementing methods of safeguarding Internet transactions and making it impossible for unauthorised persons to gain access to consumers’ data. A relatively easy method would be to improve and standardise pan-European security standards for Internet transactions."@en1
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