Local view for "http://purl.org/linkedpolitics/eu/plenary/2007-09-06-Speech-4-030"
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"en.20070906.2.4-030"2
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"While drawing up this report - congratulations to Mrs Béatrice Patrie- we had a lot of discussions on the harmonisation level and the nature of the necessary instruments for efficient consumer protection. But it was obvious in many cases that the existing weaknesses are not connected to the European legal framework but to the absence of implementation or the inadequate, copy-pasted transposition thereof into national legislation. Unfortunately, better regulation will not offer a greater security if it is not implemented or if it is misimplemented.
Between Member States there are significant gaps on the information and awareness level about consumer rights and the abilities to use the existing instruments. The institutions responsible for applying laws and the consumers associations have different levels of efficiency. These gaps do not lap over the ordinary old Member States - new Member States division, but they are connected to local traditions and practices.
High consumer vulnerability creates the risk that the market of a certain country becomes a transaction place for low-quality or dangerous goods originating from another country and thus it emphasizes the scepticism about the benefits of the single market.
We call on the Commission to ensure the adequate implementation of law and the observance of the existing rules and to continue the information measures for citizens. Consumers aware of their rights are an advantage for the single market itself as they can correctly select between market providers, thus transforming competition into a factor of development.
We live in the service society. The proposals included in the Green Paper sometimes give the feeling that the rules only concern trade of goods. Electronic commerce is also excluded from the scope of the revision. We ask the Commission to consider these issues in drawing up its future projects as the invisible character of goods, meaning services, makes consumers more vulnerable than in the case of goods. Because Since do not have the necessary technical ability to check the quality of services, they need a legal framework in order for them to be protected."@en1
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