Local view for "http://purl.org/linkedpolitics/eu/plenary/2006-11-16-Speech-4-015"
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"en.20061116.2.4-015"2
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"Mr President, I too would like to thank the Ombudsman, Mr Diamandouros, and our rapporteur, Mr Schwab, because they are both working to try to improve the way we respond to the European citizens’ complaints, administrative or of any other kind.
In fact, I believe that the time has come to take concrete initiatives to make such improvements. Some interesting ones have already been mentioned, such as the online form and the better demarcation of the competences of the different bodies, but I believe that we should be rather more ambitious. We should move toward a code of good administrative conduct for all of the European institutions, and the one-stop shop, which Mr Hammerstein mentioned, can also be important.
The reports note that 24% of complaints relate to a lack of transparency. I believe that we must make an effort to promote a public debate in Europe on how close a relationship citizens have with the institutions and to ensure that those institutions act in an entirely transparent fashion.
In this regard, I would like to mention another problem that the members of the Committee on Petitions should resolve. Many of the citizens’ complaints received relate to large works, large infrastructures, that are carried out in the European Union without the mandatory environmental impact study. Sometimes the European Commission is late in issuing a report, since the damage caused by certain absolutely monumental works is already irreversible.
I believe that the European Commission must act much more quickly, in order to prevent that damage from having an horrendous environmental impact. To this end, I believe that we should all do our bit to create speedy assessment mechanisms for these kinds of works, in order to prevent that damage.
I believe that the European Network of Ombudsmen is important, because it may be the key to providing many solutions that can prevent complaints from the citizens of Europe and, where necessary, improve the way we respond to them."@en1
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