Local view for "http://purl.org/linkedpolitics/eu/plenary/2006-11-16-Speech-4-013"

Predicate	Value (sorted: default)
rdf:type	lpv_eu:Speech2
dcterms:Date	"2006-11-16"^^xsd:date2
dcterms:Is Part Of	lp_eu:Ombudsman's 2005 annual report (debate)2
dcterms:Language	"en"^^xsd:language2
lpv:document identification number	"en.20061116.2.4-013"2
lpv:hasSubsequent	lp_eu:2006-11-16-Speech-4-0142
lpv:speaker	lp:Diana Wallis2
lpv:spoken text	"Mr President, I too should like to thank the Ombudsman both for his report and for his interesting presentation today. I would also like to thank Mr Schwab for his very competent report and analysis of the Ombudsman’s report. There is little to say except that everything seems to be going well in the sense that our citizens are more aware of the Ombudsman’s activities. If the numbers of complaints are rising owing to an increasing awareness of what is possible and an awareness of Europe, then that is helping to bring our citizens closer to us. That is what we should be all about. Reports of this type help give us a snapshot of what is going on and of how we can do things better in the future, and this report sets out many of those lessons. I want to centre my remarks on an issue already mentioned by other speakers, which is that if we want to be citizen-centred then we have to ensure that our citizens can make a complaint easily, perhaps via a one-stop shop. Simply having a good website may not be the answer. At present there are a lot of people dealing with complaints, problems and issues. We have the Ombudsman’s very good service, Parliament’s Committee on Petitions, the Commission itself, which accepts complaints, and ourselves as MEPs, who receive constituents’ case-work, as well as SOLVIT and EUROJUST. I fear that some EU citizens who apply to one of these bodies only to be referred to another will fall by the wayside and give up. We need to think about ways in which we can bring these various strands together so that our citizens feel that their issues are being answered promptly and that they are being directed to the right recipient. That is something we should think about for the future. Thank you again for your report."@en1
lpv:spokenAs	substitute; IMCO (2004-07-22--2007-01-14)3 member; PETI (2004-07-21--2007-01-14)3 member; JURI (2004-07-21--2007-01-14)3 member; Committee of Inquiry into the crisis of the Equitable Life Assurance Society (2006-01-19--2007-06-19)3 member; ALDE (2004-07-20--2007-02-26)3 chair; Delegation for relations with Switzerland, Iceland and Norway and to the European Economic Area (EEA) Joint Parliamentary Committee (2004-09-21--2007-09-04)3 unknown; Liberal Democrat Party (2004-07-20--2009-07-13)3 member; Conference of Delegation Chairs (2004-09-22--2007-09-04)3
lpv:unclassifiedMetadata	"Diana Wallis,"1 "on behalf of the ALDE Group"1

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