Local view for "http://purl.org/linkedpolitics/eu/plenary/2006-06-13-Speech-2-267"
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"en.20060613.27.2-267"2
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".
The Commission is aware of the problems experienced by consumers in connection with car hire and we have legislation that could help to a certain extent. One such piece of legislation is the one on unfair terms of consumer contracts. It provides relevant protection. The implementation of these provisions lies, of course, with the Member States. Nevertheless, even these provisions do not offer sufficient protection, especially in relation to difficulties where pressure and unfair business practices generally are involved.
For example, the honourable Member refers to complaints from consumers who have been under pressure to take out expensive insurance. We have new legislation in place. As you know, last year we adopted the legislation on unfair commercial practices. This covers pressure selling. Its provisions will come into force at the beginning of next year and it regulates aggressive commercial business, both misleading practices and aggressive practices. One advantage of this directive is that it has a list of criteria helping to determine whether a commercial practice involves harassment, coercion, including physical force, or undue influence, but also of course misleading representations.
At the same time, I would like to inform the honourable Member that we are currently in the process of conducting a review of eight of the consumer directives. Some of them could be relevant to car hire. One which is very important is the one on distance selling. Unfortunately, based on a ruling of the Court of Justice, this does not cover car hire. Therefore we have included these directives in our review, but will also examine, through consultations, whether it is useful and necessary to amend this directive so as to cover car hire under these provisions, that is, distance selling.
We are gathering evidence in this respect and are discussing it with stakeholders. The outcome of this debate and consultation will determine whether we should amend this directive. If this happens, then we will fill one gap in the legal protection of consumers when they rent cars from a distance."@en1
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