Local view for "http://purl.org/linkedpolitics/eu/plenary/2005-12-15-Speech-4-105"

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"en.20051215.29.4-105"2
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". This report is a welcome addition to the ongoing debate on the rights of passengers with limited mobility. As a person with a disability, I have experienced both the best and the worst of treatment as a passenger, and should like to emphasise that, in most cases, the service providers try to achieve the maximum efficient service. However, there are times when particular airline rules, or, indeed, the attitude of a captain, can have a very negative impact on the travelling experience. The most important aspects of improving the service relate, in my opinion, to the training of personnel, as well as clear and coherent guidelines for operators across the sector. Also why not ask the passengers rather than assuming that their needs will be known? I welcome the common agreement from the Commission and Council on this matter and congratulate the rapporteur on his ability to garner the House."@en1
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