Local view for "http://purl.org/linkedpolitics/eu/plenary/2005-10-27-Speech-4-028"

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"en.20051027.3.4-028"2
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"Mr President, the European Ombudsman performs an extremely important role in democratic European society. He is a direct point of contact for citizens, who refer complaints about cases of maladministration within the European institutions to him. Although the vast majority of complaints, 75% to be more precise, concern matters that are outside his competence, this would indicate that the Ombudsman is frequently regarded as a last resort in the fight against the incompetence of national authorities. In view of this fact, the provision of reliable and detailed information to citizens about their rights and the role of the European Ombudsman should be regarded as a priority. Professor Diamandouros deserves much credit for his activities to date in the role of Ombudsman, which include the drafting and distribution of annual reports and a strong public presence in terms of the provision of information to citizens. Nevertheless, it is absolutely essential that efforts continue to make these activities more effective. The Ombudsman should be a guardian of good administration within the European institutions, and he should cooperate even more closely with his counterparts at local and regional level. Citizens’ complaints must be dealt with rapidly and effectively, and the Ombudsman should therefore be supported in his efforts to encourage the European institutions to deal with complaints more speedily. These complaints relate to refusals of access to documents. Public access to information relating to the European institutions serves as proof that the actions of the latter are open and transparent, and our aim should therefore also be to guarantee this right to all citizens of the European Union. These citizens are after all the ones for whom these institutions are working. In particular, I would suggest firstly that the European Commission should stop refusing to distribute its documents, and secondly that it should adopt the European Code of Good Administrative Behaviour without delay. This would put an end to the current situation whereby the European institutions apply different codes of practice."@en1
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