Local view for "http://purl.org/linkedpolitics/eu/plenary/2005-09-27-Speech-2-200"

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"en.20050927.20.2-200"2
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"It is an interesting case. I find it fascinating that when air stewardesses have colds and cannot travel on an airline there must be immediate backup to cover staff shortages in those circumstances. So I wonder whether in this case the systems were just not in place. Only today another Scottish constituent, a Mr Duncan Thorpe, raised the question as to whether a delay of five hours or more entitles him to compensation. According to the Europa website, where there is a delay of five hours or more the airline must offer to refund the ticket. Yet the company that replied to my constituent stated, and I quote: 'Regulation (EC) No 261/2004 does not impose any obligation on carriers to offer or pay compensation when passengers are delayed'. Can the Commission outline how it is monitoring the successful implementation of this directive? Thank you for your consideration, Madam President: it is an important matter."@en1
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