Local view for "http://purl.org/linkedpolitics/eu/plenary/2005-09-27-Speech-2-198"
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"en.20050927.20.2-198"2
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"Question No. 40 by Catherine Stihler ()
Some constituents recently contacted me in connection with difficulties experienced in relation to a My Travel Airways holiday charter flight from Canaria to Glasgow. They experienced 15 hours of delay and enormous inconvenience but received no compensation from the charter flight company. They were among 49 passengers denied boarding because of airline regulations on crew shortage after a crew member had to be taken to hospital. My constituents sought compensation under recent EU legislation on denied boarding, but My Travel maintained that the new rules did not apply to the case as 'the reason for the delay was unforeseen circumstances'.
Could the Commission indicate whether holiday charter flights are bound by EU legislation on compensation for air passengers and whether staff shortages may be defined as an unforeseen circumstance under EU legislation?"@en1
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"Subject: Air passenger compensation"1
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