Local view for "http://purl.org/linkedpolitics/eu/plenary/2004-11-18-Speech-4-028"
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"en.20041118.4.4-028"2
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".
Mr President, I very much appreciate the willingness of the House to listen to my concluding remarks. I will be very brief. I wish to thank all the Members of the House who honoured me with their remarks for the constructive nature of those remarks.
I wish to thank Mrs Reding for her comments and to point out that, as 13 years ago she was chairman of the Committee on Petitions, she has the experience needed to appreciate the kind of work done by that committee and by the Office of the Ombudsman.
I wish to thank Mr Libicki, chairman of the Committee on Petitions, for his comments, and to assure him that I look forward to working closely with him in promoting the joint and common goals of the Ombudsman in that committee.
I will not answer all the comments individually, but would like to make some general points. I would urge the Commission to revisit the issue of the Code. The Commissioner might have been too modest in saying that she does not have the information at the moment to be able to assess the possibility of moving forward. To the extent that this is possible, I assure her that I am at her and the Commission's disposal to help move this issue forward for the benefit of all citizens.
Access to documents, transparency and the promotion of non-judicial means are, and will remain, at the top of my priorities.
Let me conclude by making three remarks. In addition to the 54% increase in complaints this year, we have also experienced a 62% increase in admissible complaints. This suggests that more and more people are coming to us for the right reasons. That suggests, in turn, that we have been successful in informing people of how to proceed correctly and about what we can do for them.
My second point concerns the fact that 70% of the complaints were made against the Commission. This clearly does not suggest that the Commission is working worse. It simply reflects the fact that it is with the Commission that the vast majority of citizens have dealings. It is inevitable that the majority of complaints made will be against the Commission. The degree of resolution and cooperation we receive from the Commission is high. I will keep on top of this situation, and remain very conscious of the need for me to act as a control mechanism in respect of the institutions, including the Commission.
Lastly, I want to go on record again in thanking Mr De Rossa for his report, thanking the Committee on Petitions and thanking this House for its support. I remain committed to serving the citizens with your cooperation and support."@en1
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