Local view for "http://purl.org/linkedpolitics/eu/plenary/2004-04-21-Speech-3-235"

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"en.20040421.8.3-235"2
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". This report aims to speed up the creation of a single euro payment area, before 2010, thus making a further contribution to completing the internal market. In the name of competition, priority is given to the interests of economic operators to the detriment of consumer protection. It is interesting to note that the rapporteur’s main concern is the efficiency of the payments sector, which is deemed to be ‘unsatisfactory’. Nothing, however, is said about the charges faced by consumers, about the increased rates and commissions for payment service operations, such as cash transfers, which have occurred particularly in the banking sector following the Euro’s entry into circulation, which have heavily penalised consumers, and on which no serious study has been conducted and no appropriate legislation exists. The rapporteur is extremely quick, however, to reject the idea that payment service providers should be held to account in the event of merchant-customer disputes, the idea of maximum charges for closing bank accounts and the idea of restricting the personal contribution by customers in the event of unauthorised transactions. He also considers the obligations on operators to provide their customers with information to be excessive. This is why we voted against the report. We also have reservations about the scope of the future legal framework for national payments, since consumers should clearly not have to put up with conditions that are less favourable than they are currently."@en1

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