Local view for "http://purl.org/linkedpolitics/eu/plenary/2004-04-19-Speech-1-074"

Predicate	Value (sorted: default)
rdf:type	lpv_eu:Speech2
dcterms:Date	"2004-04-19"^^xsd:date2
dcterms:Is Part Of	lp_eu:Consumer protection2
dcterms:Language	"en"^^xsd:language2
lpv:document identification number	"en.20040419.6.1-074"2
lpv:hasSubsequent	lp_eu:2004-04-19-Speech-1-0752
lpv:speaker	lp:Diana Wallis2
lpv:spoken text	"Mr President, it seems to me that this joint debate tonight is perhaps a fitting finale to the work of the Committee on Legal Affairs and the Internal Market in this mandate. At the beginning of the mandate we also thought that with the advent of the euro and e-commerce these would deliver a double boost to Europe's economy and the internal market. Sadly the realities have perhaps been more disappointing, particularly with regard to the participation of consumers in cross-border transactions. There was an interesting report from the European Consumer Centres who are very much at the sharp end. This report was delivered on European Consumer Day this year. Of 114 cross-border transactions only 75 actually resulted in a delivery. There were problems with payment and problems with refunds. This is hardly the safe, well-functioning market that we had in mind to create, nor have we got the level of confidence that we really need. It seems that in various complimentary ways these three measures will help to improve matters. The unfair commercial practices legislation should create that high level of consumer protection across the board. With the measures it contains by way of codes to help with alternative dispute resolution, combined with proper enforcement through the enforcement directive, perhaps we will get the access to justice across the market that there ought to be for consumers. Lastly, with regard to consumer credit, there should be a provision to make sure that consumers are backed up by the credit provider: this provision exists in my own country and others. This should be extended across Europe; one of our amendments to this effect was adopted in committee. It is aspirational for the future to deliver the consumer confidence that we really need to make the market work."@en1
lpv:spokenAs	substitute; Committee on Regional Policy, Transport and Tourism (2002-09-20--2004-07-19)3 vice-chair; Delegation for relations with Switzerland, Iceland and Norway (2002-02-07--2004-07-19)3 unknown; Liberal Democrat Party (1999-07-20--2004-07-19)3 member; Committee on Legal Affairs and the Internal Market (2002-01-17--2004-07-19)3 member_of_the_bureau; ELDR (2003-03-06--2004-07-19)3 member; Delegation to the European Economic Area Joint Parliamentary Committee (EEA) (2002-05-08--2004-07-19)3
lpv:unclassifiedMetadata	"Wallis (ELDR )."1

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