Local view for "http://purl.org/linkedpolitics/eu/plenary/2003-12-17-Speech-3-204"

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"en.20031217.7.3-204"2
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"Mr President, Commissioner, we shall of course be voting in favour of this regulation. We believe that we have come up with a more or less balanced text, compared with an initial proposal which seemed to us to contain a certain number of risks. It is clear that passengers’ rights are sacred. All too often the airlines treat them very lightly, whether it is a matter of looking after their passengers or of providing them with information. It is also clear that the practice of overbooking has in many cases revealed its limitations and proved that it is used as a commercial tool. We have even seen cases where planes did not take off because they were not full, which is absolutely inadmissible for someone who has signed a sale or purchase contract as part of the process of obtaining a ticket. I believe that the text we have come up with is balanced overall. On the one hand, it tries to ensure that the practice of overbooking does not constitute a purely commercial practice but is restricted to a flexibility practice. We are aware that overbooking will never be reduced to zero by the airlines, because that is how they manage imponderables. There are some of us here in this House who often travel by air, and many of us benefit from overbooking practices when we arrive late or when things do not go according to plan and we have trouble getting to the airport. I do not think, therefore, that we ought to make a big issue of it. Moreover, the compensation scheme must be fair and equitable, and it must not be too complicated if we are to avoid endless disputes, and above all it should not be an incentive to airlines to take risks with safety. We must not go too far: we must not end up with a situation in which airlines are determined to take off at any price, even if there is a technical incident, because it would otherwise cost them too much to provide compensation for passengers. I hope that we have achieved this sort of balance in this report. I hope so but I am not altogether sure. Nevertheless, we shall be giving it our support."@en1

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