Local view for "http://purl.org/linkedpolitics/eu/plenary/2002-10-23-Speech-3-286"

Predicate	Value (sorted: default)
rdf:type	lpv_eu:Speech2
dcterms:Date	"2002-10-23"^^xsd:date2
dcterms:Is Part Of	lp_eu:Compensation and assistance to air passengers2
dcterms:Language	"nl"^^xsd:language2
lpv:document identification number	"en.20021023.6.3-286"2
lpv:hasSubsequent	lp_eu:2002-10-23-Speech-3-2872
lpv:speaker	lp:Nelly Maes2
lpv:spokenAs	vice-chair; G/EFA (2002-01-08--2004-07-19)3 unknown; België Spirit (2002-01-08--2004-07-19)3 substitute; Committee on Foreign Affairs, Human Rights, Common Security and Defence Policy (2002-01-17--2004-07-19)3 substitute; Delegation to the EU-Slovak Republic Joint Parliamentary Committee (2002-02-07--2004-04-30)3 member; Members from the European Parliament to the Joint Parliamentary Assembly of the Agreement between the African, Caribbean and Pacific States and the European Union (ACP-EU) (2002-02-06--2004-07-19)3 substitute; Committee on Development and Cooperation (2002-01-17--2004-07-19)3 member; Committee on Regional Policy, Transport and Tourism (2002-01-17--2004-07-19)3
lpv:translated text	"Mr President, it is, of course, splendid that prices have dropped following liberalisation, but never before have passengers had to suffer cancellations, denied boarding, long delays, lost luggage etc. to this extent. Being squashed into an aircraft like sardines is also a fairly recent phenomenon. I therefore think that you are right to say that measures need to be taken urgently. I personally would like to see all these malpractices banned, but I realise that such drastic action is not practicable. In any case, the compensation the companies have to pay must be high enough to act as a deterrent – particularly where the airlines can rely on a system of volunteers, which should not really be so appealing as to encourage overbooking. I hope that you will take another look at our amendments, which aim at increasing the actual compensation sums and introducing a system of classification. I can only remind you of the number of times we seasoned fliers have all arrived at our destination after a flight only to find our luggage is not there. What company is still customer-friendly in such circumstances? If this cannot be done in a separate amendment, I should like to ask Mr Lisi whether he might be able to include this classification in his report, although that will be every 5 years. I hope that this type of compensation will eventually be introduced for train passengers as well, and indeed for all individuals who are the victims of high prices and poor service."@en1

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